MORNITHRA Refund Policy

At MORNITHRA, customer satisfaction is our utmost priority. We are committed to delivering exceptional products and services. Should you need to request a refund, please review the following policy guidelines to assist us in processing your request efficiently.

Eligibility for Refunds

• Refund requests must be submitted within 30 days of the purchase date.
• Products must be returned in their original condition, unopened and undamaged.
• Services must not have commenced; otherwise, a prorated refund may be issued based on service usage.

Refund Process

To initiate a refund request, please contact our customer support team via email at [email protected] and include your order number and reason for the refund request. Our team will review your request and respond promptly with further instructions.

Processing Time

Approved refunds will be processed within 7-10 business days. Please note that the time it takes for the refund to reflect in your account depends on your financial institution.

Exceptions

Customized products, promotional items, and certain digital services may not be eligible for refunds. If applicable, this will be explicitly stated during the purchase.

We appreciate your understanding and cooperation in making MORNITHRA a trusted partner in your business journey. For further assistance, please do not hesitate to reach out to our support team.